Help & Guides
If you're using Multiverse to manage your website, you can download our latest Super User Guide below.
There are comprehensive guides on solving common issues with Microsoft/Office 365 services on the Microsoft website. We have linked the most common issues below.
Outlook or Other Office Apps Won't Start
Things you can try:
Managing Users and Shared Mailboxes
It's possible to manage the users and other settings in your Microsoft 365 organisation using the Admin Center, which can be accessed using any web browser. Here are some guides to conduct common tasks/resolve common issues:
- Reset A Password
- Create A Shared Mailbox (and assign Members)
- Open A Shared Mailbox
- Change A User's Name and Email Address
- Allow Someone Else to Manage Your Mail and Calendar
If we provide your Microsoft 365 licenses and you'd like to add a new user, you'll need to get in touch with our support so we can add a new license for you.
Still Having Problems?
If you're still having problems and you have a support and/or maintenance agreement with us, please Log A Support Ticket.