Looking for support? SIGMA clients can now log a support ticket via our website.

Help & Guides


If you're using Multiverse to manage your website, you can download our latest Super User Guide below.

Download Super User Guide

Microsoft/Office 365

There are comprehensive guides on solving common issues with Microsoft/Office 365 services on the Microsoft website.  We have linked the most common issues below.

Outlook or Other Office Apps Won't Start

Things you can try:

Personalising Office

Managing Users and Shared Mailboxes

It's possible to manage the users and other settings in your Microsoft 365 organisation using the Admin Center, which can be accessed using any web browser.  Here are some guides to conduct common tasks/resolve common issues:

If we provide your Microsoft 365 licenses and you'd like to add a new user, you'll need to get in touch with our support so we can add a new license for you.

Still Having Problems?

If you're still having problems and you have a support and/or maintenance agreement with us, please Log A Support Ticket.

New Support Ticket

This form is only for use by existing clients. If you are not already a client, please use our general contact form or chatbot.